About

HISTORY

In 2021 Studio27 opened its doors in an exclusive area of the city of Santo Domingo. Created by an entrepreneur, also a world traveler who, due to his experience visiting more than 150 hotels in different countries, came up with the idea of creating a place of short and long-term lodging for people looking for quality, comfort and a low price. competitive.
Studio27 offers 31 rooms whose names correspond to the provinces of the Dominican Republic; Thus, whoever enters each of them can learn a little about each province and marvel at the different places found in the country and the variety of its gastronomy.
But we have not achieved this great project alone, we have partnered with restaurant chains, transport companies and bars, so that from the moment the visitor enters the facilities, they can meet an excellent work team and receive the best service. , which allows you, in addition to staying, to live a great experience.

MISSION
Offer short and long-term services of excellent quality in the Low Cost sector, with competitive rates, satisfying the needs of visitors and encouraging tourism in the country.

VISION
To be leaders in the Low Cost sector of short and long rentals with the highest quality standards in service, generating trust by being a solid, dynamic and socially and environmentally responsible company.

VALUES
Hospitality: at Studio27 we warmly welcome our visitors, we make them feel at home.
Teamwork: we strive to meet the objectives in each of the dependencies and we help each other.
Reliability: we fulfill the promise of providing a service with the best quality.
Excellence: we work on the continuous improvement of each process.
Respect: it is important to keep in mind that there is a difference and at Studio27 we respect all beliefs, opinions, ideas and sexual orientation of our collaborators and visitors.
Commitment: we have committed collaborators who are happy to belong to the Studio27 family, striving to provide the best service.
Responsibility: at Studio27 we are not only responsible with our promise of value, we are also responsible with the environment and the community.

CORPORATE SOCIAL RESPONSIBILITY (CSR)
At Studio27 we integrate cultural, sexual, religious, political and social diversity under the premise that «WE ARE ALL THE SAME», for that reason, it occurred to us to participate in the community that lives in the sector and form our work team so that they can learn and enjoy this great experience.

ENVIRONMENTAL POLICY
Through different practices we take measures to mitigate environmental damage and care for the natural resources of our country. Some of those measures are:

• We change the linen in the rooms every 7 months and donate it to hospitals, homes for the elderly and children.
• We reject products that have a useful life. They are donated to firefighters, police and other entities that can put it to good use.
• We select the waste. We adapt containers of different colors to give good management to the garbage and utensils that can be taken as recycling.

SECURITY POLICY
The Studio27 group focuses on the protection of its visitors and collaborators; To achieve this, it commits itself every day to:
• The signaling of evacuation routes inside and outside the facilities.
• Provide training tools to staff that guarantee safety in their jobs.
• Sensitize our collaborators to report possible risks for them and visitors.
• Guarantee hygiene and proper handling of food and facilities.

QUALITY POLITICS
At Studio27 we work to understand the needs and expectations of our visitors in order to offer them the best experience regardless of whether the stay is short or long. For this reason, our quality policy is based on the following parameters:

• Provide facilities in perfect condition.
• Respect government guidelines on hotel and tourism issues.
• Select highly qualified and service-oriented personnel.
• Continuous improvement of each of the processes.
• Strategic alliances with restaurants, bars, transport companies, to offer the best service.
• Protect the health and safety of our guests and collaborators.
• Constant training for the work team in all areas.

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